Shipping policy
Shipping Policy
At Seaura, we strive to deliver your ocean-powered goodies as quickly and smoothly as possible.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. During high-demand periods or new product launches, processing times may be slightly extended.
Shipping Times
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Standard Shipping (Free) — Typically arrives in 3–7 business days within the U.S.
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Priority Shipping (Paid Upgrade) — Usually arrives in 2–4 business days.
All orders ship from our fulfillment location in Florida, USA.
Tracking Information
Once your order has shipped, you’ll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking to update.
Shipping Errors or Delays
We are not responsible for delays caused by carriers, incorrect addresses, or weather-related issues. Please double-check your shipping details before completing checkout.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact support@seaura.co within 7 days of the delivery date or expected delivery window, and we’ll assist you in resolving the issue.